Billing Plan Practices

When creating billing plans for Sprouts Families, there are multiple practices and routines.

For each child’s billing plan, you must verify:

1. The invoice is set to post weekly, due Monday, and post 1 day before it is due.
2. Billing items are appropriate for attendance
   1. Example: If a child attends 3 days/week from 8–1, the plan reflects a charge for 3 days a week, preschool only.
3. Rates align with current posted rates. (If you believe that a child is at a lower rate due to their longstanding enrollment, this must be verified by the Director.)
4. Dates of service are listed and correct as part of the plan. They are not missing or included as a comment in the plan. Dates of service should reflect Monday - Friday following the Sunday of the posted invoice.
   1. Example: An invoice due March 9 (posted on March 8) would have a dates of service March 9-15.
5. There is no end date listed, unless a second billing plan is already in place to start when the old one ends. This transition should be verified in "upcoming invoices" to ensure that there is a seamless transition.
6. Sibling names are included in the comments of each charge and sibling discount(s) are correctly applied when applicable.
7. Tuition forgiveness is correctly applied for subsidized families. Rates can be found HERE.