Church-Attendance

Regular Attenders

(those who attend church on a regular basis)

1. A visitor who attends at least 5 Weeks should be classified as a regular attender.

Visitors

(those who attend church more than one time or who are family/friends that attend on special occasions)

1. A visitor who attends at least 5 Weeks should be classified as a regular attender.

First-Time Attenders

(those who visit our church, who have not attended in a year are considered first-time attenders)

1. Someone from the hospitality team should try to get the visitor to fill out a "Get Rooted" card.
2. When the visitor return their "Get Rooted" card they should be given a welcome packet.

If a Get Rooted Card is submitted:

1. Monday or Tuesday after a first time visit, a text message should be sent to them, welcoming them to Tree of Life, if a phone number is submitted.
2. Later in the first week, a welcome post card should be mailed, if an address is submitted.
3. During the 2nd week after their first visit they should receive a follow up phone call.
4. During the 3rd week after their first visit they should receive a phone call from Pastor Lance.

IF they continue to visit each week, on the 5th visit we consider them to be a Regular Attender

1. During the week of their 4th visit, they should receive a text message letting them know that on the next visit we will have something special for them.

At-Risk Attenders

(those missing 5+ weeks are considered “at-risk”)

1. After missing 3 weeks in a row, a phone call, "we miss you" card or text message should be made by someone who has connected to them in an attempt to make sure they don’t fall into the at-risk category.
2. After missing 5 weeks, and after the 1st step is done, follow up with a phone call by a director who has connected with them.
3. After missing 6 weeks, and after completing step 1 and 2, schedule another phone call with them and Pastor Lance.
4. At 9 weeks send a “we’re thinking of you” card.

At what point do we stop monitoring their attendance?

• they ask to be removed from our lists/contact
• they let us know they are attending another church or have no further interest in Tree of Life
• They move to another area, too far to travel here